• For any suggestions or feedback, please submit them via the Export iCloud Community. We are committed to processing your requests promptly.

Privacy Policy

At export-icloud.com, we take your privacy and data security with the utmost seriousness. This Privacy Policy describes how we handle information when you use our services to export your iCloud photos.

1. Information We Do Not Collect

Unlike other services, our core principle is Data Minimization.

  • No Photo Storage: We do not store, preview, or retain any of your photos or videos on our servers. Once the encrypted ZIP file is generated and delivered to your designated storage (e.g., Google Cloud Storage for temporary download), the source data is processed purely in volatile memory or temporary transient storage.
  • No Password Storage: Your Apple ID password is never stored in our database. It is used only to authenticate with Apple’s official servers via secure protocols.
  • No Personal Profiling: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

2. Information We Do Collect

To provide and improve our service, we collect limited information:

  • Account Information: Your email address and Apple ID (username) to identify your tasks and send notifications.
  • Task Metadata: Information regarding your export tasks, such as start time, completion status, and the number of items processed.
  • Cookies: We use essential cookies (session tokens) to maintain your login status and ensure a seamless experience.

3. How We Protect Your Data

We implement industry-standard security measures to safeguard your information:

  • End-to-End Encryption: All data transfers between your iCloud account, our processing server, and the final download link are encrypted using SSL/TLS protocols.
  • Encrypted Deliverables: Every exported ZIP file is protected by a unique password set by you or generated for your task.
  • Temporary Storage: Download links are temporary. Exported files are automatically deleted from our delivery servers after 7 days (or upon your manual deletion).

4. Third-Party Services

We use trusted infrastructure providers to run our service:

  • Google Cloud Platform: For secure computation and temporary storage.
  • Cloudflare: For website security and DDoS protection.

5. Your Rights and Control

You have full control over your data:

  • Task Deletion: You can delete your export history and associated files at any time through your dashboard.
  • Account Deletion: You may request the permanent deletion of your account and all associated metadata by contacting our support team.

We comply with applicable data protection laws. However, users are responsible for ensuring they have the legal right to back up the content within their iCloud accounts. export-icloud.com is an independent tool and is not affiliated with, sponsored by, or endorsed by Apple Inc.

7. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

Email: support@export-icloud.com

Disclaimer: This service is provided “as is” without warranties of any kind. By using the service, you agree to the terms outlined in this policy.